I have not been able to charge my 4K remote. Just recently happened. I have reset it a bunch of times. Also tried the original micro usb cable as well as other like cables. No luck. Even read other posts on this topic. Stuck at 9-10%. Please advise. Thank you.
Welcome, and thank you for posting here in the Roku Community, JakeH13!
I appreciate you bringing this to our attention. I'd be happy to share more information about your Roku Streaming Stick 4K+.
It may be possible that your rechargeable remote needs a replacement, as it no longer fully charges despite using different cords. As I reviewed your account, you activated your Roku Streaming Stick 4K+ around June 2022. This means that it is no longer covered by our limited warranty.
You may refer to our Support article, dedicated to this: Where can I find the Roku limited warranty?
You may also visit our website for our latest offers: Roku Remotes
I hope you find this information helpful.
Best regards,
Carly
