12.5 Update Screwed Up Directv Remote
Everytime Roku updates on my TVs, something gets screwed up. This time, 12.5 has rendered my Directv remote useless. It will only allow me to turn on the TV, but nothing else works. Volume, Menu, ...
Forum Discussion
My Roku TV TCL stopped recognizing my directv remote control, I reconfigured it and now it recognizes everything again but the up and down arrows only work from left to right 😞
Happened after upgrading to Roku OS 12.5
Sorry, I use a translator because my English is poor.
Yes, the new code doesn't work perfectly, but it does work better than nothing. Maybe, just maybe, they'll get this fixed and going back to the old code, 11756, will have us back to normal.
Hi, number40Fan maxim!
Welcome, and thank you for raising your remote issues with us. Worry no more, as we will be more than willing to forward your concern to the appropriate Roku team for further review.
Kindly provide us the following requested details below so we can escalate this effectively:
- Roku device model, serial number, device ID, and OS version. (this can all be found in Settings > System > About)
- Brand, model, and serial number of the remote:
- A photo of your remote:
We'll be looking forward to your responses as we are eager to find you the best resolution possible.
Best regards,
CarlyYes!
thnks!
