Forum Discussion

TVUser4691's avatar
TVUser4691
Binge Watcher
3 years ago

11.5 Update: Roku TV connection and streaming issues

Our TCL Roku TV has not been working properly since the 11.5 update last week. It freezes, refuses to load apps, buffers constantly, and sometimes just drops the WiFi connection entirely. We have reb...
Dcheney's avatar
Dcheney
Newbie
3 years ago

We are having this exact problem. Yesterday the Roku channel came up blank, black and today nothing will download. Just wondering if we get a refund for the days lost.

Dcheney's avatar
Dcheney
Newbie
3 years ago

Is there a customer service number we can call?