TVUser4691
3 years agoBinge Watcher
11.5 Update: Roku TV connection and streaming issues
Our TCL Roku TV has not been working properly since the 11.5 update last week. It freezes, refuses to load apps, buffers constantly, and sometimes just drops the WiFi connection entirely. We have rebooted everything, done a factory reset, but still nothing has fixed this. Roku customer service agents have not been able to fix the issue, though they say they are aware of this impacting many users. Super frustrated by the "update" that made everything worse!