Forum Discussion

esagalyn's avatar
esagalyn
Reel Rookie
4 years ago

“Wireless Receiver not detected”

Brand new streaming stick 4K. Wireless receiver is plugged in properly to HDMI (this is my second streaming stick for the second tv so I know how to set up.) Starts to set up language and then this e...
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RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
4 years ago

esagalyn

Thanks for the post.

If you are unable to resolve the issue, can you please provide the serial number/device ID on your Roku device? I'll be able to assist you further from there.

 

Thanks,
Danny

  • pg22's avatar
    pg22
    Newbie
    3 years ago

    I am having the same problem. Everything is connected properly and tightly. Keeps telling me to plug in the wireless receiver.

    • Tivoburkee's avatar
      Tivoburkee
      Community Streaming Expert
      3 years ago

      pg22 

      The usb does it have a bump in it? Thats the long-range wireless receiver, it is what the remote and internet communicate with, you can't use a regular usb it has to be the one supplied.