Hi reptem1970,
Thanks for reaching out to the Roku Community!
Regarding your Wired Video doorbell that won't go live stream on your Roku TV please provide us with the Log ID when this issue occurs (from the Roku Smart Home app, select Account > Roku Support > Submit a log).
Please keep us posted on what you find out, and we will be more than happy to continue assisting you further. We look forward to hearing back from you.
Thanks,
Arjiemar
There is no log to submit. It just says failed to connect to tv and tells me the troubleshooting tips, which I've already done multiple times. The doorbell also won't download files from the app to my phone and is extremely glitchy. I filed a report with Roku about a week ago and they are supposed to be fixing it, but I still can't stream the doorbell on my TV. I'm thinking of returning it because it just won't work. I've seen other posts about this and the are unresolved....
Hi! reptem1970,
We appreciate your response. We have passed along your information to our Support team. They will reach out to you to assist you further.
Please feel free to let us know if you need any additional assistance!
Best regards,
Arjiemar
