Wired Doorbell will not connect to Wifi
I know how to use Wifi. I have a very fast network. My Wifi works.
I have three Roku cameras - all connected to Wifi perfectly.
The wired Doorbell will NOT connect.
I followed the steps in the app. After scanning the QR Code, it says "connecting." It spins for a while and then says it failed.
I've reset it and done it all over (with the NEW QR code). Same result.
My Wi-Fi name and password are 100% correct. It's a 2.4 GHz, but it fails repeatedly.
So, I created a new network just for this device. I locked it down so it's ONLY 2.4 GHz. I tested it with my phone—it connects instantly. The strength of the doorbell is excellent. I disconnected my phone, so nothing is connected to this network.
Tried all over again. Fails. This device refuses to connect to Wifi. I even watched it on my network. It's connected. I can see it. I could even rename the device. But the app says the connection failed.
I don't need boilerplate: restart modem, restart router, check password, blah, blah. I know all that - did all that and more. This device won't connect, and I'm finding many others complaining about it.
So - what's the solution? Return and try a new one? Or is this not a device that will work and be dependable?
Thanks,
I employ an IT person and asked him. He checked and everything on my network was working fine. He said their was a nationwide DNS issue yesterday and suggested that may be causing the connection issue. He said to wait until today to re-try it. I actually re-did it all late last night and it worked right away (this after more than a dozen attempts). So, I'm assuming it was an outside network issue.
