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Jdmosley73's avatar
Jdmosley73
Reel Rookie
2 years ago

WHY ONLY ONE USER ROKU VIDEO DOORBELL???

Roku why can there only be one user in video doorbell??? And why don’t you have an actual support page??? If this is not resolved quickly I will be returning it and doing an horrible review to all my followers to never buy Roku devices because no support what so ever. I mean how hard is it to  a) create a pin and give it to people who you want to have access. B)  Simply say anyone on my network can connect to the camera if they have a Roku account. Geez Roku git with it already waste of money.

3 Replies

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    • Jdmosley73's avatar
      Jdmosley73
      Reel Rookie
      2 years ago

      The problem is thee is several adults in the household and unless i create one account and share the login with everyone only 1 person can be connected with the doorbell. I don’t want everyone on my account. So from my understanding I can have multiple users on other doorbells. That’s all I’m saying 

      • RokuJohnB's avatar
        RokuJohnB
        Community Moderator
        2 years ago

        Hi Jdmosley73,

        Thank you for keeping us posted here in the Roku Community, and thanks for the inquiry!
        Please be advised that each Roku camera may only be linked to one Roku account at a time.

        If you need anything else, please let us know.

        Best regards,

        John