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Spizike's avatar
Spizike
Reel Rookie
10 months ago
Solved

Unable to save and edit Rules in Roku Smart Home app

Bought a Roku plug to turn off power when not in use
I got the app find my way to schedules. All I can say is whoever designed it, must not use it because its terrible. Why can't I just go in pick days and enter times. Instead you have to create separate schedules. So I might have two schedules for one day and then you have to fumble around with scrolling through the numbers. So, I can't just type in 6:00. Instead you have to scroll through. Why?
There doesn't seem to be any way to save and when I create multiple schedules they come up with different times and even days. I create schedule 1 M-F turning on power at 6:15 AM. When I finish schedule 1 shows up with all 7 days and what look like the times I entered in the last schedule. So I select edit schedules and get a blank list of schedules, then when I manage to get them to appear, I can't edit them.

  • Hi Spizike,

    Welcome to the Roku Community!

    We completely understand your input and greatly value your feedback, which helps to improve the Roku Smart Home app features. Rest assured that our team will be aware of this, as your convenience and satisfaction are among our top priorities.

    Regarding your concern about being unable to save the rules of the Schedule that you created for your Roku Smart Plug, don't worry we are more than happy to provide you with more information.

    Kindly follow the step-by-step process below on how to create, save, and edit rules.

    Create a rule and Set a schedule:

    To begin creating a rule, launch the Roku Smart Home app and open the Home screen or the Settings page for an individual device or a device group.

    1. Open the Home screen
    2. Tap the plus sign from the navigation bar
    3. Select Add rule
    4. Choose one of the rule types Schedule
    5. Enter a name(e.g., "notifications off while sleeping") and tap Save
    6. Specify a Start time and an End time (if desired), and the days when the schedule repeats
    • Note: Toggle actions such as on/off run at the start time with the inverse at the end time. Single actions like restarting a camera only run at the start time.
    1. Tap Add action and select a notifications option, or a device or group
    • Unmute notifications: Notifications for all devices will be turned on
    • Mute notifications: Notifications for all devices will be turned off
    • Individual device: Choose an action for the device and tap Save
    • Group: Choose an action for all devices in the group and tap Save
    1. Repeat step 4 to add more actions
    2. When you are finished, tap Save

    How to change a rule: 

    To change an existing rule, open the Home screen and follow the steps below.

    1. Tap the pencil icon from the navigation bar
    2. Select Edit rules
    3. Select the rule and make your changes
    • To add an action, tap Add action
    • To delete an action, tap the red circle
    • To reorder actions, tap and hold the 3 lines and move the action
    • To delete the rule, tap Delete rule

    For reference, you can visit this support article on How to use rules to automate your Roku Smart Home devices

    Please let us know if these steps help you to resolve your issue.

    Regards,
    Riamie

1 Reply

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator

    Hi Spizike,

    Welcome to the Roku Community!

    We completely understand your input and greatly value your feedback, which helps to improve the Roku Smart Home app features. Rest assured that our team will be aware of this, as your convenience and satisfaction are among our top priorities.

    Regarding your concern about being unable to save the rules of the Schedule that you created for your Roku Smart Plug, don't worry we are more than happy to provide you with more information.

    Kindly follow the step-by-step process below on how to create, save, and edit rules.

    Create a rule and Set a schedule:

    To begin creating a rule, launch the Roku Smart Home app and open the Home screen or the Settings page for an individual device or a device group.

    1. Open the Home screen
    2. Tap the plus sign from the navigation bar
    3. Select Add rule
    4. Choose one of the rule types Schedule
    5. Enter a name(e.g., "notifications off while sleeping") and tap Save
    6. Specify a Start time and an End time (if desired), and the days when the schedule repeats
    • Note: Toggle actions such as on/off run at the start time with the inverse at the end time. Single actions like restarting a camera only run at the start time.
    1. Tap Add action and select a notifications option, or a device or group
    • Unmute notifications: Notifications for all devices will be turned on
    • Mute notifications: Notifications for all devices will be turned off
    • Individual device: Choose an action for the device and tap Save
    • Group: Choose an action for all devices in the group and tap Save
    1. Repeat step 4 to add more actions
    2. When you are finished, tap Save

    How to change a rule: 

    To change an existing rule, open the Home screen and follow the steps below.

    1. Tap the pencil icon from the navigation bar
    2. Select Edit rules
    3. Select the rule and make your changes
    • To add an action, tap Add action
    • To delete an action, tap the red circle
    • To reorder actions, tap and hold the 3 lines and move the action
    • To delete the rule, tap Delete rule

    For reference, you can visit this support article on How to use rules to automate your Roku Smart Home devices

    Please let us know if these steps help you to resolve your issue.

    Regards,
    Riamie