Solved
Unable to add camera to smart app
I had my camera up and running and turned it off as wifi password changed. Then it wouldn't work. Followed directions to delete device and reload but it will not reload. I press the button, light changes to dark yellow then back to solid white. I am at a loss here, can anyone help?
Hello Danise
Having trouble setting up your Roku camera again after changing your Wi-Fi password? No worries, and try these steps:
- Uninstall/reinstall the Roku Smart Home app
- Unplug/replug your camera
If the issue persists, please visit this link for detailed instructions on how to properly perform a factory reset on your Roku camera. Additionally, please share with us the model of your Roku camera so we can further assist.
Hope this helps. Let us know how it goes!
Roku Community Team
