Forum Discussion

Dbwhite's avatar
Dbwhite
Reel Rookie
3 years ago
Solved

TV viewer timeout for camera

I have the outdoor wireless camera, and a Roku TV. They connect up fine and I can watch for a while. But after a few minutes the TV constantly ask me if I want to stay connected. Is there any way to turn this off? It's extremely annoying.

  • RokuDanny-R's avatar
    RokuDanny-R
    3 years ago

    Greetings Dbwhite 

    Thanks for the inquiry regarding your Roku Smart Home Camera.

    Please be aware that what you are seeing is expected behavior as live streaming on a Roku Smart Home Camera will consume more power.


    Thanks,
    Danny

3 Replies

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  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    3 years ago

    Greetings Dbwhite 

    Thanks for the inquiry regarding your Roku Smart Home Camera.

    Please be aware that what you are seeing is expected behavior as live streaming on a Roku Smart Home Camera will consume more power.


    Thanks,
    Danny

    • Dbwhite's avatar
      Dbwhite
      Reel Rookie
      3 years ago

      I guess that's your choice to make. As your customer it takes away from one of the main reasons I picked up this camera. I thought I could use it to monitor an area with my Roku TV. It should be my choice to use up the battery, not to mention I put a battery backup on it and it stays charged anyways. I was going to buy another one but now I'm looking elsewhere. Just giving you honest feedback.

      • muskettmann34's avatar
        muskettmann34
        Newbie
        3 years ago

        completely agreed. I just bought 2 of these camera and also purchased a brand new 24 inch tv for the sole purpose of having a constant live feed of what is going on outside my house. so disappointing I have to constantly be hitting a button to keep the camera livestream up. I personally don't care if I have to charge the cameras twice a week. Give me the option to have a constant live feed