Forum Discussion

JohnGamer77's avatar
JohnGamer77
Reel Rookie
3 months ago
Solved

The Chime SE was damaged by a faulty outlet

Is there a way to buy the chime by itself. and sync it to existing doorbell SE?  I understand the connection is through bluetooth.  The Doorbell itself was not affected, but the Chime SE was.  What do you recommend?

cameras & doorbells
  • RokuRiamie-D's avatar
    RokuRiamie-D
    3 months ago

    Hi JohnGamer77,

    We understand that you need a new Chime for your Video doorbell.

    The Chime is only available with the Roku Video Doorbell and cannot be purchased separately. If damaged, you must buy a new Roku Video Doorbell, as the Chime is not sold individually.

    You can purchase it on our Roku store website or at our retail stores, such as Best Buy and Walmart.

    Thank you for your understanding.

    Roku Community Team

3 Replies

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    3 months ago

    Hi JohnGamer77,

    We understand that you need a new Chime for your Video doorbell.

    The Chime is only available with the Roku Video Doorbell and cannot be purchased separately. If damaged, you must buy a new Roku Video Doorbell, as the Chime is not sold individually.

    You can purchase it on our Roku store website or at our retail stores, such as Best Buy and Walmart.

    Thank you for your understanding.

    Roku Community Team

    • JohnGamer77's avatar
      JohnGamer77
      Reel Rookie
      3 months ago

      if I buy the Doorbell SE kit again, can I pair the previous doorbell with it?  I've looking to add another doorbell to another entrance.  Thanks for the help ğŸ˜€

      • RokuRiamie-D's avatar
        RokuRiamie-D
        Community Moderator
        3 months ago

        JohnGamer77.

        Are you asking if the new chime can be used only with your old Roku doorbell, or will you connect both Roku doorbells to it?

        Please note that it is only possible to use one chime per Roku doorbell.

        Roku Community Team.