Forum Discussion

JuJuB's avatar
JuJuB
Reel Rookie
3 years ago

So does the floodlight camera not record?

I’m checking on here to see if anyone that has the Roku floodlight camera can record to the sd card? Once the 14 day trial ended my recording does not work. It takes a photo🤷🏻‍♀️ But does not recor...
RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
3 years ago

Hi Community users,

Thanks for the posts.

Please be aware that the appropriate Roku team is currently investigating the issue. Once more information is available, I'll be sure to update this Community thread.


Thanks,
Danny

Rokcuz1951's avatar
Rokcuz1951
Streaming Star
3 years ago

Hello RokuDanny-R 

You're correct, this is now being investigated after I supplied Roku with detailed feedback and the engineering team successfully replicated these faults.

At present, these issues remain outstanding. In the sake of transparency, and since this is a new product with minimal online presence, I felt it only fair to make potential consumers aware of the current issues.

Ideally, these issues are software and not hardware based, permitting  Roku to release a firmware update.  However, the last update I got from the executive office is these problems are being troubleshooted.troubleshooter.