Forum Discussion

Tombrown's avatar
Tombrown
Reel Rookie
3 years ago
Solved

Smart Plug is UNRELIABLE

I bought a Roku Smart Plug to control a Roku camera and a sump pump under the house so I can monitor water level remotely. And for technical reasons, I want to manually turn the pump on/off rather th...
  • Tombrown's avatar
    Tombrown
    3 years ago

    I need to update my initial post!

    I have determined that it is my sump pump float switch which is intermitent, not the Roku Plug. 

    The situation made no sense, but when the pump was discovered to be acting up even when not plugged into the Roku Plug I dove into figuring out what was going on. I have since learned that the float switches often act up, and I can simply replace that for reliable performance. 

    My apologies to Roku, for assuming it was their switch. But I'm glad to now know what the problem is, and that I can indeed rely on this new tech solution!

renojim's avatar
renojim
Community Streaming Expert
3 years ago

Why don't you try the smart plug with a lamp or something other than the pump in the same location?  It may tell you if it's the pump or the plug or some kind of incompatibility between them.  I use a non-Roku smart plug to turn on/off a recirculating pump which I would think is similar to a sump pump and I haven't had any problems.

  • Tombrown's avatar
    Tombrown
    Reel Rookie
    3 years ago

    I need to update my initial post!

    I have determined that it is my sump pump float switch which is intermitent, not the Roku Plug. 

    The situation made no sense, but when the pump was discovered to be acting up even when not plugged into the Roku Plug I dove into figuring out what was going on. I have since learned that the float switches often act up, and I can simply replace that for reliable performance. 

    My apologies to Roku, for assuming it was their switch. But I'm glad to now know what the problem is, and that I can indeed rely on this new tech solution!