my Smart Home camera went off-line last night, and I have been unable to access it since. I know there was some kind of systemwide problem. Is there anything I can do remotely as I am not near that camera and it is mounted?
Thanks for the post.
At this time, we would recommend power cycling the Roku Smart Home camera to see if you are able to reconnect the camera.
Please keep us posted what you find out and we will be able to assist you further.
Thanks,
Danny
My Roku camera goes offline every single day. Every day I unplug it and plug it back in and it works for about 12 hours and goes offline again. I have a strong Internet connection and my phone and Wi-Fi box work fine I don’t know what the problem is.
Greetings Jduffie01
Welcome to the Roku Community and thanks for posting regarding your Roku Smart Home Camera.
Can you please clarify the issue you are experiencing? When you state the camera is going offline, is the Roku Smart Home Camera powering off, or is it disconnecting from your wireless network? How far is the camera from your wireless router?
With more detailed information, we will be more than happy to continue assisting you. We look forward to hearing back from you.
Thanks,
Danny
