Smart home app won't control Smart lights
I have the Smart Home app installed on both my personal Android (Galaxy S23) and work iPhone XR. I can control the lights just fine with the iPhone, but not the Android, even after force quitting and...
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Uninstalling and reinstalling the Android app seems to have worked. I was leery to try this seeing other threads about login issues, and it doesn't seem like I should have had to do this, either.
Not real impressed with how often I've had to reconnect lights, either. I've had my lights and camera for almost 2 years now. I'm starting to wonder about switching to a different ecosystem. This is disappointing.
So, after reinstalling the app, it stopped controlling the lights after roughly 24 hours of the reinstallation. Hopefully this is a useful breadcrumb of a bug report. I've lost faith that anyone is interested in helping here. I'm going to begin replacing my smart devices at this point. Thanks for nothing. 😞
I've gone through the uninstall and reinstall 3 times so far and I'm going to have to do it again.
Hi SuaSponte2000,
Thanks for sharing!
We'd like to know more about your concern. Share us with some details.
- Could you tell us more about the exact behavior of the issue?
- What is the model of your Smart light?
- Have you tried updating the app and checking the firmware version of the device?
We look into it.
Roku Community Team
