Forum Discussion

ihazacheezburgr's avatar
ihazacheezburgr
Newbie
12 months ago
Solved

smart bulb turning blue randomly

My Roku Smart Bulb keeps turning blue randomly then after a minute or two it turns back to normal.  I have reset it, and I can't find any info on this anywhere

  • RokuTakashi's avatar
    RokuTakashi
    8 months ago

    Hi, Kourtnea 

    Thanks for posting, and welcome to the Roku Community.

    We appreciate you for letting us know about the issue you have experienced with your Roku Smart Bulb, and we're here to help. Let's restart your Smart Bulb to resolve the issue. Kindly follow the instructions below:

    Restart your smart bulb

    If you are restarting a Roku Smart Bulb SE (Color) or Roku Smart Bulb SE (White), turn off the bulb manually with the light switch and then turn it back on.

    Once the reset is successful, your bulb will begin pulsing. If you need to connect it to the smart home mobile app again, refer to the Roku Smart Bulb SE setup instructions.

    We hope this works, and let us know if you have further concerns or inquries.

    Best wishes,
    Kash

     

3 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    12 months ago

    Hi ihazacheezburgr,

    A warm welcome here in the Roku Community!

    We would like to further investigate this issue that you had with the Roku smart home bulb since it keeps on turning blue randomly, and after a minute or two, it will go back to normal. Can you please provide the following information below?

    • Is this happening on all of your Roku smart home bulbs?
    • When did the issue start?

    We look forward to hearing from you soon.

    Thanks,
    John

    • Kourtnea's avatar
      Kourtnea
      Newbie
      8 months ago

      I’m having this same issue but it is the only Roku bulb I have. 

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator
        8 months ago

        Hi, Kourtnea 

        Thanks for posting, and welcome to the Roku Community.

        We appreciate you for letting us know about the issue you have experienced with your Roku Smart Bulb, and we're here to help. Let's restart your Smart Bulb to resolve the issue. Kindly follow the instructions below:

        Restart your smart bulb

        If you are restarting a Roku Smart Bulb SE (Color) or Roku Smart Bulb SE (White), turn off the bulb manually with the light switch and then turn it back on.

        Once the reset is successful, your bulb will begin pulsing. If you need to connect it to the smart home mobile app again, refer to the Roku Smart Bulb SE setup instructions.

        We hope this works, and let us know if you have further concerns or inquries.

        Best wishes,
        Kash