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JJdaCool's avatar
JJdaCool
Reel Rookie
4 years ago
Solved

Setup error with wired outdoor camera. Its wyze.

Hello, I'm having difficulty adding a wired outdoor camera to the Roku home app. The camera model is WYZEC3 v3 (same as CW2000/CW2000R).

I get to the press setup button part. Camera says "ready to connect", in the app I select the checkbox. App asks for wifi info, I enter it, then it shows a qr code. I point the camera at the app. Camera says "qr code scanned". I select the checkbox in app "qr code scanned", app says 'connecting. This may take a moment.' A few seconds later the camera says "Connection timeout. Please rescan qr code" App still shows 'connecting."

I've tried a few different 2.4 wifi networks, and tried the setup using different devices with roku home installed. I don't know why the setup isn't working, Its the same exact camera hardware. Oct.20.2022.

  • RokuDanny-R's avatar
    RokuDanny-R
    4 years ago

    JJdaCool

    Thanks for the post.

    Please be aware that Wyze devices cannot be controlled by the Roku app, and Roku devices cannot be controlled by the Wyze app.


    Thanks,
    Danny

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  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    4 years ago

    JJdaCool

    Thanks for the post.

    Please be aware that Wyze devices cannot be controlled by the Roku app, and Roku devices cannot be controlled by the Wyze app.


    Thanks,
    Danny

    • JJdaCool's avatar
      JJdaCool
      Reel Rookie
      4 years ago

      As an owner of both (same hardware) products I have to ask: Why not?

      • atc98092's avatar
        atc98092
        Community Streaming Expert
        4 years ago
        JJdaCool wrote:

        As an owner of both (same hardware) products I have to ask: Why not?

        Odds are that's the way Wyze wants it. They likely want their product line to remain "pure", and not allow other branded devices. 

    • renojim's avatar
      renojim
      Community Streaming Expert
      3 years ago

      CornPro, sorry, but the resolution is that Roku and Wyze cameras are not interchangeable.