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BobB4's avatar
BobB4
Binge Watcher
3 years ago

Roku Video Doorbell & Chime won't connect to network

Received a Roku Video Doorbell & Chime SE as a Christmas gift.  After downloading Roku Smarthome app and following instructions, I get to last step to scan QE code but it fails to make a connection....
BobB4's avatar
BobB4
Binge Watcher
3 years ago

I did the reset per your instructions and still get the same result. Connection failed

BobB4's avatar
BobB4
Binge Watcher
3 years ago

I tried running through the setup again after moving the router and still fails to connect.  The doorbell says the QR code is incorrect. 

P.S. I could only move the router a couple of feet passed the fire place to get more of a line of sight to the doorbell.