I'm having the same problem with my smart light bulbs since the last app update. Using an old phone where the app has not been updated, it works just fine. It was a botched update that prevents us from connecting to the bulbs!!
Roku Is this a joke?? How about some actual solutions instead of asking us to get the make, model and serial number of every device in our house including our phones. This is clearly an app issue. Please fix it.
It's the app, just like everyone else said. Mine don't work at all either now.
Actually, I know it's the app the problem because all of the devices that do not work with the Roku app (plugs, lights) all work with Google home. Ex.: I can turn on or off all my plugs, bulbs and cams from Google home (even with voice "hey Google")but if I use the Roku app, half of them I have no control over them. So the latest update of the Roku app broke something.
Thanks for mentioning that these things can work in some capacity with the Google Home app; I did not realize this, and have just linked them up - and yes, they work! Great to have a backup solution when things go wrong somewhere else!!!
