Forum Discussion

lje22032's avatar
lje22032
Channel Surfer
2 years ago
Solved

Roku Smart Home subscription for my outside cameras. How do I access the cloud?

I purchased Roku Smart Home subscription for my outside cameras. How do I access the cloud where they are stored?  I can see the videos on the app under events, but I want to access the cloud where t...
renojim's avatar
renojim
Community Streaming Expert
2 years ago

Download and share event recordings

You can share and download recordings in the smart home app. Downloading a recording will save it to the gallery on your mobile device. Sharing a recording will prompt you to select an app and then generate a message with the recording in the selected app.

  1. On the Home screen, tap Events
  2. Select the event
  3. Tap the DownloadDownload icon in the Roku Smart Home mobile app or Share Share icon in the Roku Smart Home mobile app icon

How to set up and view recordings on your Roku Smart Home camera or video doorbell | Official Roku Support

  • lje22032's avatar
    lje22032
    Channel Surfer
    2 years ago

    Thank you for the response.  I was looking for a website where I can review my events, but it seems there is not one.

    • Arobinon002's avatar
      Arobinon002
      Newbie
      2 years ago

      I think roku is scamming us with the false promises of cloud storage cause everyone is having the same problem and none of the reps can say how to fix it. They promise if we pay for a subscription then it will store the videos and we can see them up to 14 days but this has failed almost everyone.