Roku Smart Home indoor camera issue - error code 90

Yeah, same problem mine worked great the first couple of weeks until I paid a year subscription, now they wont stay on for more than a few hours at a time. I agree they are waste of money.

Hello Roku?????????   Months after several of your customers reported the Code 90 and/or incessant Camera Reset issues... and still no resolution or attempts to satisfy your customers?????  I won't buy a single product from you and plan to post this across all social media platforms to deter future people from buying your products unless you resolve this immediately!  These cameras are garbage if they aren't reliable! Following the troubleshooting guides is a waste of time. It doesn't FIX the problem Roku!

I did that unplugging of the camera redownloading the app & it’s annoying it keeps saying offline & network failed…why does it do that I want to make sure my family is safe at home not get a offline failure response…& customer service just keeps giving me false answers I’m beginning to think purchasing this product was a bad idea

No you are not the only one I wake up early mornings to go to work sometimes & both indoor cameras are flashing blue meaning they have lost internet connection & are trying to pair up again. It is never just one it is both of them. Some tech assistance will ask if your cameras are located far away from the router. Again this makes no difference that is not what is causing the issue. One of my cameras is directly above the router & it still does it. I also have sparklight with 1 gig of internet speed which is connected to a device called eero. Now eero gives me WALL TO WALL WI-FI & they are still doing it. If you literally have to have your camera plugged into the modem / router to work then it defeats the object of being able to use the cameras in areas they are required. I am forever resetting my cameras that is also as soon as I turn them on. This assures me any movement will be recorded but approx 5 hours later while I am still away from home just to be safe I do another restart or after a certain period of time they will automatically not record even if they are connected. It is the device nothing more nothing less & as of right now I am not seeing any cure for it. There is only one firmware update & that is when you first set them up. There is literally no other help anyone can give there is just no cure for this issue right now. 

Poydum3 

Thanks for the post.

For more information about that specific error code, visit our Support page here: What to do if a smart home device is offline or you see error code 90

Please keep us posted what you find out.

Thanks,
Danny