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Jojohicks's avatar
Jojohicks
Newbie
10 months ago
Solved

Roku smart cameras keep loading

My camera’s just keep Loading most of the time only one looks like the old set up the other 6 have seemed to updated ?? 

  • Hi Jojohicks,

    From the Roku Community, welcome and thanks for flagging this concern directly with us!

    We understand you have been having a problem with the Roku cameras since they were loading. We're happy to help. Please try to restart the Roku camera by selecting the desired camera on the Roku smart home app, hitting the gear icon in the upper right corner, and selecting restart device.

    If the problem still persists, you may try to remove the camera and add it back again.

    We hope this helps. Please keep us posted on what you find out.

    Best regards,
    John

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi Jojohicks,

    From the Roku Community, welcome and thanks for flagging this concern directly with us!

    We understand you have been having a problem with the Roku cameras since they were loading. We're happy to help. Please try to restart the Roku camera by selecting the desired camera on the Roku smart home app, hitting the gear icon in the upper right corner, and selecting restart device.

    If the problem still persists, you may try to remove the camera and add it back again.

    We hope this helps. Please keep us posted on what you find out.

    Best regards,
    John