Forum Discussion

Aust's avatar
Aust
Channel Surfer
2 years ago

Roku Smart Bulb SE stuck at firmware upgrade. Cant do anything

This isn't working on any of the ones I've gotten. I'm on set 2 and neither set would update no matter what I do.

  • RokuEuniceL's avatar
    RokuEuniceL
    Retired Moderator

    Hi Aust,

    Thanks for posting here in the Roku Community!

    We'll be delighted to assist you with your problem updating the firmware on your Roku Smart Home app or device. Please tell us more about the issue that you are experiencing so that we can assist you further. What Roku Smart Home device are you using right now? (e.g., Roku Indoor Camera SE, Roku Video Doorbells, Roku Smart Bulb SE) Are you getting any error messages? In the meantime, please try to restart your Roku Smart Home device, sign out of the Roku Smart Home app, and then sign back in.

    We'll be waiting for your response.

    Kind regards,

    Eunice