All I request on them is for it to turn off lamp and turn on lamp and Alexa keeps saying device doesn’t suppose skill. I’ve tried factory resetting plug and unplugging it. I’ve redownloaded the skill in Alexa and it still isn’t working
Hi, Ryuu.
Greetings from the Roku Community!
We appreciate you reaching us about having an issue with Alexa skill. We're here to help.
Could you please try saying, "Turn on lamp plug"? Let's see if that would work.
Furthermore, you may visit this support article on how to use Amazon Alexa to control your Roku Smart Home devices
If the issue persists, please let us know.
Thanks,
Reynan
RokuReynan-L that didn’t work either it just says doesn’t support that action
Hi, Ryuu.
Thanks for getting back to us!
We appreciate you letting us know that the issue still persists. We're here to provide some steps you can try.
Could you please make sure to have the Roku Smart Home skill downloaded and enabled? If it is, try disabling the Alexa and then re-enabling it.
If the issue persists, please let us know.
Thanks,
Reynan
