Forum Discussion

Twells1995's avatar
Twells1995
Newbie
2 years ago
Solved

Roku Outdoor Camera blinking red

Roku outdoor camera SE has been blinking red for the past day and won’t allow me to connect it to my base station via smart home app. It’s on the charger assuming it’s charging due to blinking red li...
smart home setup
  • RokuJohnB's avatar
    RokuJohnB
    2 years ago

    Hi Twells1995,

    Greetings from the Roku Community, and thanks for raising this concern directly to us!

    We understand you're having trouble with the Roku outdoor camera because it was unable to charge. We're happy to assist you. Please try using a different USB cable to see if that fixes the problem.

    We hope this helps.

    Regards,
    John

Flash0214's avatar
Flash0214
Binge Watcher
5 months ago

I have this same issue and even tried a different charger. Did you cell ever get yours working? This is my 4 Roku product to fail in past 2 years:(

RokuReynan-L's avatar
RokuReynan-L
Retired Moderator
5 months ago

Hi, Flash0214.

Welcome to the Roku Community!

Thanks for reaching us about having the same issue with your camera. We're here to help.

Have you tried re-setting up the camera? Let's see if that would make any difference.

Please keep us posted.

Thanks,
The Roku Community Team

  • Flash0214's avatar
    Flash0214
    Binge Watcher
    5 months ago

    Yes I removed the outdoor camera from the base station & tried to re-add and still nothing left power on but it appears the battery in this camera is dead. This is 4th device bought from Roku to fail:( 

    2 colored light bulbs have failed, wireless subwoofer & now this camera. 

    Extremely disappointed in these smart home products.

    • RokuReynan-L's avatar
      RokuReynan-L
      Retired Moderator
      5 months ago

      Hi, Flash0214.

      Thanks for getting back to us!

      We appreciate you letting us know about this. Could you please check your inbox? We've sent you a private message to further assist you with this.

      We'll wait for your response.

      Thanks,
      The Roku Community Team