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raymondjtoth's avatar
raymondjtoth
Roku Guru
3 years ago

Roku indoor camera se problem

On roku indoor camera se the micro SD card is not being see on both camera I added tried brand new from store sd card same thing can't eject or formate them app will not alow me on 2 indoor camera se I got think it's a bug what I do ty

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  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator

    Hi raymondjtoth 

    Thanks for the post regarding using a micro SD card with your Roku Smart Home Camera.

    We would be more than happy to assist you further with what you are experiencing but will need more details. What brand and size micro SD card are you using? Have you already tried formatting the micro SD card to see if that helps what you are seeing?

    For more troubleshooting steps regarding using a mico SD card with a Roku Smart Home device, visit our Support page here: Install a micro SD card in your camera

    Please keep us posted with the information we have requested and we will be able to assist you further.


    Thanks,
    Danny

    • raymondjtoth's avatar
      raymondjtoth
      Roku Guru

      Yes it's one sd card that's samsung 8 gig and one that 64 gb did try formating on windows 10 in fat32