Hi FC75,
Thank you for posting here in the Roku Community!
We understand you are having a problem with the Roku indoor camera since it was not able to detect a person. We're happy to help. Please try to restart your Roku Camera. Check if there are any scheduled rules that might affect notifications. Sign out and sign back in from the Roku Smart Home app. Uninstall and re-install the Roku Smart Home app.
If the problem still persists, please keep us posted.
Best regards,
John
I have done all of the trouble shooting and more. It seems like there’s a software issue since I’m not the only one experiencing problems with the indoor cameras. I have restarted, unplugged even for hours, once it’s back on, it’s fine then it’s happening again almost instantly. Now it seems you have to be right on the camera to be detected. I have no rules on either camera. My outside camera is fine, I’m getting notifications on everything, just not with the indoor camera.
roku has yet to address this problem and has given no one an actual fix. they screwed us all!!!
