Forum Discussion

Ralphblack's avatar
Ralphblack
Newbie
2 years ago
Solved

Roku indoor camera error 90

So my power went out since then they won’t connect to the internet. I have tried all the B.S troubleshooting options nothing helped so how do I fix this or do I just trash them since they’re now useless?

  • RokuJohnB's avatar
    RokuJohnB
    2 years ago

    Hi Ralphblack Lexisshaii223,

    A warm welcome here in the Roku Community!

    We understand you're having a problem with the Roku indoor camera since it was showing an error code of 90. We're happy to help you. Please follow these troubleshooting steps below:

    1. Check that the device is powered on.
    2. Ensure all cables are securely attached.
    3. Restart the device.
    4. Update or restart the Smart Home app.

    You can also refer to this support article here: How to fix Roku Smart Home device offline issues.

    Let us know how it works.

    All the best,

    John

3 Replies

  • Lexisshaii223's avatar
    Lexisshaii223
    Newbie
    2 years ago

    I would also like to know. I have several cameras that show error code 90 and won’t connect. Power went out during the night last night but they worked all day then night came around and they all broke 

  • ConstanceBeasle's avatar
    ConstanceBeasle
    Channel Surfer
    2 years ago

    According to the Wyze website there's an outage so don't trash them just yet lol

     

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    2 years ago

    Hi Ralphblack Lexisshaii223,

    A warm welcome here in the Roku Community!

    We understand you're having a problem with the Roku indoor camera since it was showing an error code of 90. We're happy to help you. Please follow these troubleshooting steps below:

    1. Check that the device is powered on.
    2. Ensure all cables are securely attached.
    3. Restart the device.
    4. Update or restart the Smart Home app.

    You can also refer to this support article here: How to fix Roku Smart Home device offline issues.

    Let us know how it works.

    All the best,

    John