Forum Discussion

Mrs_baptiste242's avatar
Mrs_baptiste242
Newbie
3 years ago

Roku indoor camera 360 se wont connect to WiFi network

I just bought 4 of these cameras and none of them will connect to my network I have both dual band 2.4 and 5ghz and this is frustrating because I did everything and it will not get pass the connectin...
RokuEuniceL's avatar
RokuEuniceL
Retired Moderator
3 years ago

Hi Mrs_baptiste242,

Welcome to the Roku Community!

We're happy to help you with your problem connecting your Roku Indoor Camera 360 SE to the network. Please be advised that before you get started, make sure your smartphone or tablet is connected to your 2.4GHz Wi-Fi network only, as Roku cameras are only compatible with this network. Also, how far is your Roku camera from your network router? Have you tried rebooting your network? You can check out this link here for more details on how to set up your Roku Indoor Camera 360° SE.
Let us know if this works.
All the best,
Eunice