Roku indoor cam will not connect
I have two indoor one leg stand Roku cameras. The first one I connected a month ago when I had Cox cable as my ISP and their provided router. I now have Frontier as my ISP with an Eero wireless route...
Forum Discussion
Hi Milty60,
Welcome to the Roku Community!
Thank you for informing us that your new Roku Indoor Camera SE is not connecting to the internet and is continuously flashing red. We also appreciate the troubleshooting steps you have already taken to resolve the issue. Don’t worry we are here to assist you.
Let's see if this will work for you. Visit your app store to check if your Roku Smart Home app is running the latest version.
- iOS: Open the App Store® on your iOS device and search for "Roku Smart Home mobile app", or visit the online App Store and download the latest version.
- Android: Open the Google Play™ store on your Android device and search for "Roku Smart Home mobile app", or visit the online Google Play store and download the latest version.
In addition, we would like to have the following details:
- Mac address of the device - Can be located at the bottom of the device
- The latest version of the Roku Smart Home app
Please keep us posted.
Thanks,
Riamie
Hi Milty60,
Greetings from the Roku Community!
We are here to follow up on your concern about your Roku Indoor Camera SE not connecting to the internet. Could you please send us a photo of the camera?
To insert an image in a post:
- Start a new post.
- Click Insert Image.
- Choose an image source location.
- Follow the on-screen instructions
We look forward to your response.
Cheers,
Riamie
