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Rebel1314's avatar
Rebel1314
Newbie
8 months ago
Solved

Roku home cameras go back 30 days to view event

How can I go back 30 days to check activity? 

  • Hi Rebel1314,

    Welcome to the Roku Community!

    We would be more than willing to provide you with further details about the cloud recording of your Roku Smart Home camera.

    When you subscribe to a Roku Smart Home plan, your recorded events are securely stored in the cloud for a period of 14 days. After this time frame, your recordings are automatically deleted, and unfortunately, we are unable to restore any deleted content.

    To enhance your security and ensure access to your recordings, you can also choose to back them up to a micro SD card simultaneously. This feature is particularly valuable if there happens to be an interruption in your internet connection, allowing you to retain access to your important footage.

    For reference, please visit our Roku Support article: How to install a micro SD card in your Roku Smart Home camera

    We hope you find this information helpful.

    Regards,
    Riamie

1 Reply

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator

    Hi Rebel1314,

    Welcome to the Roku Community!

    We would be more than willing to provide you with further details about the cloud recording of your Roku Smart Home camera.

    When you subscribe to a Roku Smart Home plan, your recorded events are securely stored in the cloud for a period of 14 days. After this time frame, your recordings are automatically deleted, and unfortunately, we are unable to restore any deleted content.

    To enhance your security and ensure access to your recordings, you can also choose to back them up to a micro SD card simultaneously. This feature is particularly valuable if there happens to be an interruption in your internet connection, allowing you to retain access to your important footage.

    For reference, please visit our Roku Support article: How to install a micro SD card in your Roku Smart Home camera

    We hope you find this information helpful.

    Regards,
    Riamie