Forum Discussion

JamesL1971's avatar
JamesL1971
Binge Watcher
3 years ago
Solved

Roku doorbell will not charge

I have Roku wire-free doorbell bought from Walmart. Now the doorbell will not charge. I am using the charging cord that it came with. Thinking of canceling my subscription and going with another comp...
  • RokuCarly's avatar
    RokuCarly
    2 years ago

    Thanks for the added information, Skin1229.

    No worries! Our Support team would be more than happy to assist you further with this. Kindly keep an eye out on your inbox as they will reach you there. In the meantime, we sincerely regret any inconvenience this may have caused you and highly appreciate your patience and understanding. 

    Aside from this, feel free to create a new thread for different concerns. We'd be more than happy to assist you with anything in the best way we can. 

    Kind regards,
    Carly

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
3 years ago

Greetings JamesL1971 

Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing with charging your Roku Smart Home Doorbell.

We would recommend trying to use another USB adapter to see if you are able to charge the Roku Smart Home Doorbell. It's possible that the USB adapter that you are currently using isn't providing adequate power to charge the Roku device.

Please keep us posted what you find out and we will be able to assist you further.


Thanks,
Danny

denson48's avatar
denson48
Reel Rookie
3 years ago

Doorbell camera battery runs down over a couple days.  I have tried to charge it twice.

  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    3 years ago

    Greetings denson48 

    Welcome to the Roku Community and thanks for the post regarding your Roku Smart Home Doorbell running out of battery.

    Can you please clarify the issue so we can understand better what you are experiencing? How long are you currently charging the Roku device? Have you tried using another USB adapter to see if that helps the issue you are experiencing? How often are you using the Roku Smart Home Doorbell?

    If you can keep us posted with the above information, we will be able to assist you further.


    Thanks,
    Danny

    • Chaos03's avatar
      Chaos03
      Newbie
      3 years ago

      My Roku doorbell also won’t charge. I have tried my different chargers as well as plugging them in different locations and still nothing. I need this fixed. 

      • Chaos03's avatar
        Chaos03
        Newbie
        3 years ago

        I either want a new one sent to me or my money back to buy another brand I am not gonna put up with wasting my time so what is it gonna be?