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ksand9899's avatar
ksand9899
Newbie
3 years ago

Roku doorbell to streaming stick

I installed two Roku Wired Doorbells over the weekend. The Camera app appears on our 4K streaming sticks, and I can view the live camera feed from them, but motion events and doorbell rings do not pop up in a PIP window on our sticks. The software version on the sticks is 11.5. 

I opened a case with support for this issue and they just closed it as resolved without any comments. 

  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    3 years ago

    ksand9899

    Thanks for the post. I'm sorry to hear about the experience—that's not what we aim for.

    I have passed along your information to our Support team. They will follow up and assist you.

     

    Thanks,
    Danny