Forum Discussion
- RokuArjiemarRetired Moderator
Hello! EdBone,
Thanks for posting here in the Roku Community!
We are glad you contacted us about your Roku Doorbell; we are here to help you.
Can you please specify the issue you are experiencing? What troubleshooting steps have you already taken to try to resolve the problem? What do you mean by manually taking pictures or videos without using a doorbell?
With more detailed information, we will be able to assist you further.Thanks,
Arjiemar- EdBoneBinge Watcher
I have restarted the camera Uninstalled the app restarted my phone. Everything else I read in the post about this topic.
When you press the camera button to take a still picture, the app says go to settings to allow. Everything about roku is allowed and the function works on all my other cameras fine.
- RokuArjiemarRetired Moderator
Thanks for your response,
To take a photo of your Wire-Free Video Doorbell SE using the Roku Smart Home App, follow these steps:
1. Open the app and select your doorbell.
2. On the lower right side, you will see a 3-dot option. Click on it.
3. From the options that appear, select the "Camera" button located on the left side.
4. Use the camera feature to take a photo of your doorbell.Please keep us updated on your progress so we can continue assisting you.
Thanks,
Arjiemar
- EdBoneBinge Watcher
Still not working months later. Can any android user take still photos or rec videos manually?
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