Forum Discussion

Roz1205's avatar
Roz1205
Newbie
9 months ago

Roku doorbell camera will not charge

I’ve done all the troubleshooting I possibly can this item is not working at all.

From one day to the next the power was off and couldn’t get the device to charge with numerous different cord's.

Checked to see if it could be accidentally be powered off online and no. 

Power button in the back does nothing no lights are on can anyone plz help me. 

 

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, Roz1205 

    Thanks for posting, and welcome to the Roku Community.

    We appreciate you for letting us know about the issue you have encountered with your Roku Camera not charging, and we're here to help.

    Kindly be advised that we have sent you a private message here in the Roku Community. Please check your inbox to see our message.

    We hope for your continuous response for our team to assist you further.

    Best wishes,
    Kash