Forum Discussion

yves211's avatar
yves211
Newbie
11 months ago
Solved

Roku Camera App - Carousel new feature

the new roku camera app has carousel included, how to disable that annoying new feature, can i revert to the 
  • RokuRiamie-D's avatar
    RokuRiamie-D
    11 months ago

    Hi yves211,

    Welcome to the Roku Community!

    Thank you for inquiring about the new feature of the Roku Camera app, "Camera Carousel." We would be more than willing to provide you with further details.

    A Camera Carousel feature will allow you to cycle through live feeds from Roku Smart Home cameras and video doorbells on your TV. Feeds switch based on motion/sound detection or a timed rotation, enabling seamless monitoring of multiple cameras.

    What this means for you:   

    • You can monitor multiple camera feeds effortlessly using the Roku Cameras app.
    • Feeds rotate every 15-45 seconds (user-defined) or switch automatically when motion or sound is detected.
    • You can customize rotation settings, such as switching based on activity, time, or both.
    • Full-screen viewing, reviewing events, and manual switching between feeds are supported.
    • Battery-powered cameras with low battery levels or offline cameras are excluded from the timed rotation.

    We hope you find this information helpful. Please let us know if there's anything else we can assist you with.

    Cheers,
    Riamie

Max59's avatar
Max59
Channel Surfer
11 months ago

I'm sorry.. I know it's not a solution. I was just stating I would have rather had a split screen view rather than  something we can't turn OFF.. 😐😔

reptem1970's avatar
reptem1970
Roku Guru
11 months ago

I was talking to the moderator that has posted that fake solution 3 times lol. They also marked the thread as having solutions, which is ridiculous, because it's not a solution or even a correct answer to the original posters question. I think a split screen would be awesome, but until they fix their feeds and errors, it won't work. Your suggestion was excellent -)

  • Max59's avatar
    Max59
    Channel Surfer
    11 months ago

    😂😂aww ok thank you!! I'm new here

    • RokuRiamie-D's avatar
      RokuRiamie-D
      Community Moderator
      11 months ago

      Hi Max59,

      Thanks for posting in the Roku Community!

      We appreciate your input and feedback about the new Roku Camera app feature. Rest assured, our Roku team will be aware of this, as your convenience and satisfaction are among our top priorities.

      In the meantime, your patience and cooperation would be appreciated as we work to improve our Roku Camera app feature. Thank you for your understanding.

      Cheers,
      Riamie

      • SirGemini's avatar
        SirGemini
        Channel Surfer
        10 months ago

        A couple things might help... I never know when I have the most current updated software. Can you point me to where it's listed or post the Version and Build number for the Roku TV Cameras app? The individual device (streaming stick...Express 4K+...Premier...etc) Version and Build number? The Android and IPhone Version and Build number for the Smart Home App? The Version and Build number for the individual cameras like the Wired Indoor  Wired outdoor... DoorBell camera? Etc??

        You ask us to update manually but never tell us what Version and Build number we should have?

        I have 3 cameras and the latest update about mid Dec and early Jan have not fixed my issues. I'm so tired of factory resetting... deleting and re-adding the apps...unplugging the modem...switch....router...TV...Device...and restarting them in a specific order.

        Works ok on my laptop without fail...so I'd think the cameras are good...connection is good... I don't think your cloud software or server software is working as it should...

        Charlie