Roku Battery Camera Spotlight Setup Issue
So I bought the battery camera and it says it can be put inside and out and it also says spotlight the set up was easy but I’m having difficulty with setting up the motion detection and the advanced settings it keeps me in a loading page for what feels like forever and when I open the app and I press the camera it taste forever to load I’ve tried everything and my WiFi connection is very strong I have another camera but that’s the camera that comes with a door bell/ chime and it was very easy to set up and works perfectly well. Please help me or contact me with a solution for this!!
Hi there! Lupitanna
We understand you're having trouble setting up the motion detector, and that the advanced settings just keep loading. Are you seeing any error messages? If so, sending us a quick photo would be helpful.
In the meantime, try uninstalling and reinstalling the app, then set up your camera again. If the issue continues, try resetting the camera. Here’s a link with simple steps on how to. How to factory reset your Roku Smart Home device | Official Roku Support
Let us know how it goes!
Roku Community Team
