Forum Discussion

Jackrl1988's avatar
Jackrl1988
Newbie
4 months ago

Roku App "Network Timeout" when attempting to change setting in any camera.

I have 4 wireless outdoor cameras on my base. They're all set up and working. I can watch them live or watch recorded clips. The problem I'm having is I can't go in and change any of the settings suc...
Smart Home App
RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
4 months ago

Hi Jackrl1988,

Thanks for sharing your concern.

We'd like to look closely into your issue. Share us with some details below:

  • Does it only happen on your Outdoor cameras?
  • Have you updated the Roku Smart Home app and the camera firmware?
  • Did you restart your router and try using another mobile device?

Providing this info will help us to look closely into the issue. Keep us posted.

Roku Community Team