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mapkeith's avatar
mapkeith
Newbie
3 years ago

Roku 2 pk Indoor Cameras SE, one connects just fine and the other does not connect

I did the setup for the first camera, with no problem. Second camera is in the same room, and the connection failed, tells me to re-type the password. I have done this over a dozen times, I have also restarted app, camera and modem with no luck.

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  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator

    mapkeith 

    Thanks for the post.

    Have you tried moving the camera closer to your wireless router to see if the issue persists?

    Please keep us posted what you find out and we will be able to assist you further.


    Thanks,
    Danny

      • RokuDanny-R's avatar
        RokuDanny-R
        Retired Moderator

        Greetings TabiV 

        Welcome to the Roku Community and thanks for posting regarding your Roku Smart Home Cameras.

        Can you please specify the issue you are experiencing so we can better assist you?

        For more information about setting up your Roku Smart Home Camera, visit our Support pages here: 
        Set up your Indoor Camera SE
        Why is my smart home device not connecting?

        Please keep us posted with the details of what you are seeing and we will be more than happy to continue to help you.


        Thanks,
        Danny