Playback with SD or Subscription

I purchased 2 indoor cameras, one doorbell, and one floodlight with a camera. I have an SD in each product and foolishly paid for a one-year subscription. Yet, none of these products will allow me to open the app and scroll back the recording to a previous time of the day. So for example… if I get home on my lunch break from work… and want to view something that happened at 9:00 am… the only way I can achieve this… is to take out the SD card and put it in my computer to review it. 

This is unbelievable since I paid $100 for a subscription to store my recordings and yet I cannot view them. It’s even more unbelievable that a no-brand-name product from Walmart that I had previously, provided this feature with an SD card alone. 

They claim they do not know how to provide this feature within their app. Unacceptable when many other products can. I’m disappointed. Yet I am stuck with them until my subscription runs out. When it does… I will be replacing all of their cameras with a better company. Hopefully… they will remedy this flaw and I won’t have to.