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Arapahondn05's avatar
Arapahondn05
Reel Rookie
3 years ago

Pan scan stops does not work and no set up instructions

  • On the indoor 360 SE camera you have a option to set stops while using the pan scan feature. You don't have any instructions on how to setup stops and the only thing that you can do is reset to default stop positions. The set stop button is highlighted but inoperable.

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  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    3 years ago

    Hi Arapahondn05, 

    Thanks for posting in the Roku Community!

    We understand that you're having a problem with your Roku smart home app since you're not able to use the pan-scan feature. We're happy to help. Please follow these steps:

    1. On your Roku smart home app, tap the 360 camera > Tap gear Icon in upper right> Advanced settings > Motor Controls > Pan scan settings.
    2. From there the first box on the far right above the purple controls should be highlighted with purple border and an X in the upper right of the box.
    3. Using the controls move the camera to the desired 1st position using the live stream view at the top of the screen.
    4. When in the desired spot hit the "Set" button in the middle of the controls. This will show the image in the selected box.
    5. From there tap the box to the right of the one that was just filled in.
    6. Do the same as the first box and hit set when in the desired position.
    7. After setting both boxes hit the save button in the upper right corner.
    8. The Pan scan positions are now set.

    If the problem still persists, please keep us posted!
    Best regards,
    John