Forum Discussion

Dan226's avatar
Dan226
Newbie
11 months ago
Solved

Outdoor wifi cameras not showing on my phone

I have three cameras and base station which I use to be able to view on my phone.  Now for some reason I can not view any longer.  Did Roku change their app software so now I have to pay to view.

  • Hi Dan226,

    From the Roku Community, a warm welcome and thanks for raising this concern directly with us!

    We understand you're having a problem with your Roku outdoor cameras since it was not showing on your phone. We're happy to help. Please try to uninstall the Roku smart home app and re-install back again.

    If the problem still persists, keep us posted.

    Kind regards,
    John

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi Dan226,

    From the Roku Community, a warm welcome and thanks for raising this concern directly with us!

    We understand you're having a problem with your Roku outdoor cameras since it was not showing on your phone. We're happy to help. Please try to uninstall the Roku smart home app and re-install back again.

    If the problem still persists, keep us posted.

    Kind regards,
    John