Forum Discussion
smokey4111
10 months agoChannel Surfer
outdoors camera just stops after doing update a little better but still shuts off When open phone app it will turn back on while phone app is on, will turn off when close app (smart home)
- RokuReynan-L10 months agoRetired Moderator
Hi, smokey4111.
Greetings from the Roku Community!
Thanks for letting us know about this issue with your camera turning off when your app is open. We'd like to know more about this.
May we know what is the status light of your camera when your app is open? Also, is there an error code?
With detailed information, we will be able to assist you further.
Thank,
Reynan