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- RokuJechealRRetired Moderator
Hi Koda1,
A warm welcome here in the Roku Community!
We're here to help. May we ask when you started seeing the issue? Are there any recent changes on your Roku Smart Home device, perhaps in the setup or settings, that might cause the problem? Could you also tell us the specific troubleshooting steps you have taken so far to try to resolve the issue?
With more detailed information, we'll be able to assist you further.
All the best,
Chel