Hi samuelnarroyo,
A warm welcome here in the Roku Community, and thanks for the inquiry!
Please be aware that video clips are only stored for 14 days. Therefore, you won't be able to access the previous recordings if the date you wish to review was in excess of fourteen days ago.
If there's anything else that we can do to assist you, please keep us posted.
All the best,
John
Hi samuelnarroyo,
A warm welcome here in the Roku Community, and thanks for the inquiry!
Please be aware that video clips are only stored for 14 days. Therefore, you won't be able to access the previous recordings if the date you wish to review was in excess of fourteen days ago.
If there's anything else that we can do to assist you, please keep us posted.
All the best,
John
your supposed to be able to get events older than 14 days off the SD that has been inserted. and it only goes back to the 19th of june after checking today trying to find a video from 6/14 for a police matter. any help?
emma-camsuk, is the SD card full? If it's full, it will start deleting older videos.
Nope not full. There is plenty of room the videos just go back to the 19th.
