Forum Discussion
Hi, I had three Indoor Cameras that worked perfectly, so I subscribed to the Camera Plus package so I could keep using the Smart features.
However, I purchased a few more Indoor Cameras and installed them, but these do not have the Smart features. When I go to the Smart Detection settings, when I turn on Person, Pet, etc., it just immediately turns itself off. In Notifications, I only have the option for “Other Motion Event”.
I have tried restarting, unplugging (then waiting) and plugging back in, and also deleting and adding the cameras. I also tried deleting the app and installing it again.
The old cameras all still work perfectly. It’s only the new cameras that behave as if I don’t have a subscription. Has anyone else seen this before and knows the workaround? Or is there a screen where I have to manually add new cameras to my subscription. Thanks!
- olddog111 months agoRoku Guru
Roku support is non existent