Forum Discussion

CrystalL85's avatar
2 years ago
Solved

Night vision stopped working on one of my indoor cameras.

Night vision stopped working on one of my indoor cameras. Everything else works fine with it.

  • Hi CrystalL85,

    Thanks for your first post in the Roku Community!

    We understand you need assistance with the Night Vision feature on your Roku Smart home camera.

    We want to ensure we can resolve this as soon as possible. Could you please follow the steps:

    1. Tap Home  from the navigation bar
    2. Select your device
    3. Tap Settings in the corner
    4. Scroll down and tap Restart or Restart Camera

    After the steps given, please visit this support page on how to use night vision on your Roku Smart Home cameras and video doorbell.

    I hope you'll find this helpful info. Let us know if you still have any questions.

    Kind regards,
    Bernie

1 Reply

  • RokuBernie-D's avatar
    RokuBernie-D
    Community Moderator

    Hi CrystalL85,

    Thanks for your first post in the Roku Community!

    We understand you need assistance with the Night Vision feature on your Roku Smart home camera.

    We want to ensure we can resolve this as soon as possible. Could you please follow the steps:

    1. Tap Home  from the navigation bar
    2. Select your device
    3. Tap Settings in the corner
    4. Scroll down and tap Restart or Restart Camera

    After the steps given, please visit this support page on how to use night vision on your Roku Smart Home cameras and video doorbell.

    I hope you'll find this helpful info. Let us know if you still have any questions.

    Kind regards,
    Bernie