Forum Discussion

burnouts25's avatar
9 months ago
Solved

Need videos from past but have no SD card

Is there a way to download my data? 

  • Hi, burnouts25.

    Greetings from the Roku Community!

    Thanks for reaching us about this. We're here to provide some info.

    In addition to the community streaming expert post above, yes, you may download the recordings on your phone. However, if they have been past 14 days, we don't have an option to retrieve them.

    Furthermore, you may visit this support article on how to set up and view recordings on your Roku Smart Home camera or video doorbell

    We hope you'll find this information helpful. Let us know if there's anything else we could further assist you.

    Thanks,
    The Roku Community Team

2 Replies

  • RokuReynan-L's avatar
    RokuReynan-L
    Retired Moderator

    Hi, burnouts25.

    Greetings from the Roku Community!

    Thanks for reaching us about this. We're here to provide some info.

    In addition to the community streaming expert post above, yes, you may download the recordings on your phone. However, if they have been past 14 days, we don't have an option to retrieve them.

    Furthermore, you may visit this support article on how to set up and view recordings on your Roku Smart Home camera or video doorbell

    We hope you'll find this information helpful. Let us know if there's anything else we could further assist you.

    Thanks,
    The Roku Community Team