It occurs on some videos but not all but I really needed this specific video because someone came to our house and we don’t know who it was and it was caught on the camera but again it says “upload failed”
Commonly experienced this issue with the Roku Floodlight SE camera and Cloud. What camera do you have, as you don't specify?
I can't say if this issue is endemic to other models, but it certainly was able to be replicated with ease on the above.
It happens with mine as well. I would say 2/10 don’t say “upload failed” it has actually began getting worse over the past few weeks. Before it would be 1 or 2 a day. Now it’s most of them. I pay for the subscription in order to have these records since I can’t play back the SD records. How can this be permanently resolved so it doesn’t keep occurring.
I have the Roku Outdoor Wired SE.
This is so irritating I completely understand what your saying it’s no way especially with paying the subscription cost that videos should have a failed to upload and it’s nothing they can do about it. How about a free month, how about fix the bug fir this problem!! I have had the same thing happen multiple times it’s honestly not right!!!
Yes, long story short, Roku Home outdoor cloud recording not good. Starts/stops between events. I was hoping event when someone stole catalytic converter front of house. Could have got better view, but know..stops, Event recording just not right. I’ll keep submitting captures, and continue opening tickets interim.
Greetings Missjess23
Welcome to the Roku Community and thanks for posting regarding your videos failing to upload.
Have you already tried the troubleshooting steps I provided in my previous post?
Please keep me posted what you find out and we will be more than happy to continue assisting you further. We look forward to hearing back from you.
Thanks,
Danny
Hi -
I’ve reinstalled the app, I’ve unplugged the camera for a bit, I installed an SD card. I even contacted my internet provider to see if everything was okay in their side. I sync the time up to make sure that wasn’t an issue. But still 90% of yesterdays videos all have this error and so far today it is still happening. Now this was not occurring the whole time I’ve had the camera, just the past few weeks and it just gets worse and worse.
